UK Standard Delivery
...is FREE for orders over £60.00 (mainland UK only) and starts at £4.75 for any order under £60.00.
48 hour delivery is available at £6.75 (on selected items Monday – Friday only)
Costs for Northern Ireland, Scottish Highlands and Islands, Scilly Isles, Isle of Man and Channels Islands are calculated at the checkout for you.
European shipping – please allow 3-14 days
We offer European shipping calculate the delivery price at checkout. Prices differ depending on the size and weight of your parcel and vary greatly from country to country. We aim for the best price and most efficient service possible. Please note that some international orders incur extra costs at customs that you will be liable to pay. We advise that you check with your local customs office for further details.
If you are resident of Norway and request your delivery to be sent here you will need to provide us with a VAT number if the delivery address is a business address or the customer’s ID number if the delivery address is a residential address. We require this information in order to send your parcel. Please note a standard International delivery cost is given at checkout but we may need to add additional shipping costs after your order has been made.
Important Delivery Information
Forgotten Rabbit orders are sent Monday to Saturday except for bank holidays and public holidays. Delivery prices vary depending on the size, weight and delivery address of your order.
Once your order has been dispatched we will send you a confirmation of dispatch email including courier and tracking details. The couriers will leave a calling card with their contact details if no-one is home to sign for the delivery. If you do not respond to the calling card the goods will be returned to our warehouse and a fee charged for redelivery.
Our couriers deliver items to your front door at ground level. It is at their discretion, taking into account health and safety concerns, how much further assistance they provide in moving the items into your property.
Before ordering please take note of the product dimensions to ensure they will fit through any tight spaces including staircases and doors and are suitable in size for the space they are intended.
Bespoke and personalised items- Made to order items will require an extended delivery service of up to 14 days for mainland U.K (longer for international and outside mainland U.K). This information will be highlighted on each product description.
